We had the pleasure of working with Penny Yang to find our new home in Chino. Throughout the search and selection process, Penny was attentive to our needs and provided value-added assistance, advice, and counsel as we searched for just the right home. Penny understood the current real estate market and expertly helped us navigate the real estate process. She was knowledgeable of the areas of our search and actively listened as we expressed our needs and desires. In fact, Penny gently reminded us of our search criteria when we lost our focus and helped us recognize when we had found our new home. She made herself available day or night to patiently answer our many questions and provide direction throughout the process. She was always professional in her manner, courteous in her demeanor, and focused in her efforts on our behalf. Even more importantly, Penny made us feel valued as clients and as friends. It is rare these days to find dedicated and conscientious individuals like Penny, who strive to make service excellence, and client focus and satisfaction, more than just cliches. We would highly recommend Penny Yang to any one seeking an experienced realty professional to guide them through the home-buying process.